Upgrading Your Cricket Phone: What You Need to Know - Direct Cellular & Paging

Upgrading Your Cricket Phone: What You Need to Know

If you’re already a Cricket customer and you want to replace your old phone, you’re in luck. You can keep the same Cricket plan and enjoy all of the same benefits while switching to a newer phone with more features. Here are the answers to some questions you might have about upgrading your phone.


How do I upgrade my Cricket phone?

Upgrading your Cricket phone is a simple and easy process. All you need to do is visit a Cricket store in your area and tell the staff what you’re looking for. If you prefer, you can also upgrade your phone by signing into your Cricket account online.


What do I need in order to upgrade my Cricket phone?

To upgrade your phone, you need to have a current account with Cricket and a rate plan of at least $30 per month. For example, if you have Cricket’s $25 Talk and Text plan, you will need to change your plan before you can upgrade. However, you can switch your plan to a different rate after your upgrade is complete. There is a charge of $25 for every phone upgrade, and you should keep in mind that you can only upgrade your phone once in a 90-day period.


Does Cricket Protect cover my upgraded phone?

Cricket Protect is a special insurance plan that covers your phone in the event that it is lost, stolen, or accidentally damaged. If your new device is eligible for Cricket Protect and you have already purchased the plan for your account, it will automatically cover your new device as soon as it is activated. You also have the option to add Cricket Protect when you upgrade your phone if you don’t already have it.


If you’re ready to upgrade your Cricket phone, visit Direct Cellular at one of our many locations in Tucson, AZ. Our friendly and knowledgeable staff will be happy to help you find the right option to fit your needs. If you have any questions, feel free to contact us today.